Welcome to MtaaKeys. By accessing or using our website, mobile application, or any related services (collectively, the "Service"), you agree to comply with and be bound by the following terms and conditions ("Terms of Service"). If you do not agree to these terms, please do not use our platform.
1. Acceptance of Terms
By using this Service, you represent that:
- You are at least 18 years old and have the legal capacity to enter into this agreement
- You have read, understood, and agree to be bound by these Terms
- You will use the Service in compliance with all applicable laws and regulations
If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
2. Description of Service
MtaaKeys provides an online property marketplace that connects:
- Property seekers — Individuals looking to rent or purchase properties
- Property agents — Licensed real estate agents and property managers
- Property owners — Individuals and businesses listing their properties
Our Service includes property listings, search functionality, messaging between parties, and integrated payment processing.
3. User Accounts
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly update your information if it changes
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized access or security breach
We reserve the right to suspend or terminate accounts that violate these terms or for any other reason at our sole discretion.
4. Agent Verification
Agents on MtaaKeys undergo a verification process that may include:
- Identity verification through government-issued IDs
- Business registration verification
- Phone number verification
- Email verification
While we strive to verify all agents, MtaaKeys does not guarantee the accuracy or legitimacy of any agent's credentials. Users should exercise due diligence when conducting business.
5. Property Listings
Agents and property owners are responsible for the accuracy of their listings. By posting a listing, you agree to:
- Provide true and accurate property information
- Include only photos you have the right to use
- Update listings promptly when information changes
- Remove listings that are no longer available
- Price properties accurately and transparently
MtaaKeys does not guarantee the availability, condition, or legality of any property listed on the platform. All property transactions are between the parties involved.
6. Prohibited Conduct
You agree not to:
- Post false, misleading, or fraudulent information
- Post inappropriate, offensive, or illegal content
- Harass, abuse, or harm other users
- Interfere with the proper working of the Service
- Harvest or collect user data without consent
- Transmit any malicious code, viruses, or harmful content
- Engage in spam, phishing, or other unethical practices
- Attempt to circumvent our verification processes
- Use the Service for any illegal purpose
- Impersonate any person or entity
7. Payments and Transactions
MtaaKeys may facilitate payments for subscriptions and services. By making a payment, you agree to:
- Provide valid payment method information
- Authorize us to charge the specified amount
- Comply with all terms of your payment provider
- Review all transaction details before confirming payments
All payments are processed through secure third-party providers. MtaaKeys is not responsible for issues arising from payment disputes between users.
8. Subscriptions
Some features of the Service require a paid subscription. Subscription terms include:
- Billing cycles and pricing are clearly disclosed at purchase
- Subscriptions automatically renew unless cancelled
- You can cancel subscriptions at any time through your account settings
- Refunds are subject to our refund policy
- Subscription benefits are non-transferable
9. Intellectual Property
The Service and its content, including but not limited to text, graphics, logos, images, and software, are the property of MtaaKeys or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of content you post on the Service but grant us a license to use, display, and distribute such content.
10. User Content
By posting content on MtaaKeys (including property listings, reviews, messages, and photos), you:
- Represent that you have the right to post such content
- Grant MtaaKeys a worldwide, royalty-free, perpetual license to use, modify, and display such content
- Accept responsibility for ensuring content complies with these Terms
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. MtaaKeys DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY
- WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES OF NON-INFRINGEMENT
- WARRANTIES REGARDING THE ACCURACY OF LISTINGS
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MTAAKEYS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:
- YOUR USE OF OR INABILITY TO USE THE SERVICE
- ANY TRANSACTIONS CONDUCTED THROUGH THE PLATFORM
- ANY CONTENT POSTED BY OTHER USERS
- ANY INTERACTIONS BETWEEN USERS
IN NO EVENT SHALL MTAAKEYS' TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify, defend, and hold harmless MtaaKeys and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your content or property listings
14. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will immediately cease. Provisions that should survive termination include ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on this page
- Updating the "Last updated" date
- Notifying you via email or in-Service notification
Your continued use of the Service after such changes constitutes acceptance of the new Terms.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
17. Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Kenya in accordance with applicable arbitration rules. You waive any right to participate in class actions.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.
19. Entire Agreement
These Terms constitute the entire agreement between you and MtaaKeys regarding the Service and supersede all prior agreements, representations, or understandings, whether oral or written.
20. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: legal@mtaakeys.com
- Website: https://mtaakeys.com